Presence Plus – Cookies and Privacy Policy
Effective Date: 3rd March 2025
1. Introduction
Welcome to Presence Plus! We are committed to protecting your privacy and ensuring transparency about how we collect and use your information. This policy explains how we use cookies and process your personal data when you visit our website Presence.ie. Presence Plus is an Irish company registered at 7 Baggot Street Lower, Dublin 2.
2. Data Controller
Presence Plus is the data controller responsible for your personal data. You can contact us at:
- Address: Presence Rybyrne Ltd, 7 Baggot Street Lower, Dublin 2, D02 X922
- Email: info@presence.ie
- Phone: 01 6761062
3. Personal Data We Collect
We may collect the following types of personal data:
- Information you provide directly:
- Name, email address, and contact details when you fill out contact forms or subscribe to our newsletter.
- Any other information you choose to provide.
- Information collected automatically:
- IP address, browser type, operating system, and other technical information.
- Information about your browsing behaviour on our website, including pages visited and time spent on each page.
4. How We Use Your Personal Data
We use your personal data for the following purposes:
- To provide and improve our website and services.
- To respond to your inquiries and provide customer support.
- To send you newsletters and marketing communications (with your consent).
- To analyse website usage and improve our content.
- To comply with legal obligations.
5. Legal Basis for Processing
We process your personal data based on the following legal bases:
- Consent: When you provide your consent for specific processing activities, such as marketing communications or non-essential cookies.
- Contractual Necessity: When processing is necessary to perform a contract with you.
- Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our website and services, provided those interests are not overridden by your rights.
- Legal Obligation: When processing is necessary to comply with legal obligations.
6. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience.
- What are cookies? Cookies are small text files that are placed on your device when you visit a website.
- How we use cookies:
- Essential Cookies: These cookies are necessary for the website to function properly.
- Analytics Cookies: These cookies help us analyse website traffic and usage. (e.g., Google Analytics).
- Marketing Cookies: These cookies are used to track your browsing behaviour and deliver personalized advertisements (if applicable).
- Preference Cookies: These cookies allow the website to remember your preferences (e.g., language settings).
- Managing Cookies: You can manage your cookie preferences through your browser settings. You can also use cookie consent management tools on our website.
- Third-Party Cookies: We may use third-party cookies from service providers such as Google Analytics. These providers have their own privacy policies.
7. Data Sharing
We may share your personal data with:
- Service providers who assist us with website hosting, analytics, and marketing.
- Legal authorities when required by law.
- Other third parties when you give us consent.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.
9. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
10. Your Rights
Under the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018, you have the following rights:
- Right to Access: You have the right to access your personal data.
- Right to Rectification: You have the right to correct inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data.
- Right to Restriction of Processing: You have the right to restrict the processing of your personal data.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data.
- Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.
- Right to lodge a complaint: You have the right to lodge a complaint with the Data Protection Commission in Ireland.
To exercise your rights, please contact us at info@presence.ie
11. Changes to This Policy
We may update this policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.
12. Contact Us
If you have any questions or concerns about this policy, please contact us at:
- Email: info@presence.ie
- Address: 7 Baggot Street Lower, Dublin 2